Shipments generally arrive at the destination specified by the buyer within 3 working days from the entry into force of the sales contract. In the high season, the arrival of packages may be delayed due to the heavy workload of courier companies, regardless of us.

Goods purchased from the Tööriistamarket e-store can be delivered to both Omniva parcel machines and DPD parcel machines and delivery points across Estonia. It is also possible to pick up the goods at Tööriistamarket stores where the goods are in stock.

Delivery methods

Parcel machine

When the goods are delivered to the parcel machine chosen by the Customer, the delivery fee is added to the price of the goods. If the cost of the order exceeds 150 euros, the delivery fee is not added.

Tööristamarket e-store is not responsible for damage caused to the customer, if for reasons not attributable to Tööristamarket e-store, third parties have obtained the parcel machine's unique code and the goods have been received on the basis of this.

In the event that the Customer has not received the goods from the parcel machine after the storage period has passed, the Tööriistamarket e-store considers that the customer has canceled the order and the Tööristamarket e-store will return the purchase amount together with the delivery fee to the customer immediately, but no later than within 14 calendar days, to the same account from which the purchase was made was paid.

Delivery service

Delivery by courier works all over Estonia.

If the cost of the order exceeds 150 euros, the delivery fee is not added.

Parcel delivery to work or home.

I will pick up the goods myself

The buyer can pick up the ordered goods from Tööriistamarket stores. To do this, you have to select "I'll pick you up" from the pick-up methods and select the appropriate Tööristamarket store. You can only choose stores where the product is in stock in the required quantity. This mode of transport is free for the buyer.

Goods are issued from Tööriistamarket stores when they are open.

When picking up the goods yourself, the same delivery time applies as for other modes of transport. The buyer will be notified by e-mail when the goods are ready for collection. The package must be picked up at the store within 7 days of receiving the notification.

The goods are issued only to the person who ordered the goods based on the order number and identity document (ID card, passport, driver's license), except in the event that the customer notifies the Tööriistamarket e-store in advance of a change in the person picking up the goods. In the absence of an identity document, the Tööriistamarket e-store may refuse to issue the goods.

Tööristamarket e-shop is not responsible for damage caused to the customer, if, for reasons not attributable to Tööristamarket e-store, third parties have obtained a copy of the invoice or a unique order number and the goods have been received on the basis of this.

In the event that the customer does not pick up the goods within 14 calendar days, Tööriistamarket e-store considers that the customer has canceled the order and Tööriistamarket e-store will return the purchase amount to the customer immediately, but no later than within 14 calendar days, to the same account from which the purchase was paid.